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We’re Here to HelpJust Like Family
Whether you’re curious about our products, need help with an order, or simply want to talk about sleep—we’re all ears.
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Our support team is online and ready to assist—just click the chat bubble to get started.
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Prefer to talk? We’d love to hear from you.Available 9am–6pm PDT (Mon–Sun)
+1 6193136011
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We respond to all inquiries within 24hours.
service@bedstory.com
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Quick Answers to Common Questions
How do I choose the right mattress for my age or sleep needs?
At BedStory, we offer age-tailored support for every stage of life—from growing teens to seniors needing extra back care. Explore our SpineAlign™ and Cooling Collection to find your perfect fit.
Do your mattresses sleep cool throughout the night?
Yes! Our GlacierCool Collection is designed with breathable foam layers and temperature-regulating fabric covers to keep you cool and dry—even during hot summer nights.
Can I try the mattress before committing?
Absolutely. We offer a 365-night risk-free trial, so you can experience BedStory in your own home. If it’s not the right fit, returns are easy and hassle-free.
Will I feel my partner moving at night?
Not at all. Our mattresses feature a Pocket Coil System with individually wrapped springs that isolate movement—so both of you can sleep peacefully, undisturbed.
Explore BedStory Help Center
Every Body Sleeps Better—Support That Listens.
No matter the time or question, we’re here to guide, answer, and support—just like we do with our mattresses.