Can I exchange for a different model instead?

Yes! We can help you find the right fit and assist with an exchange. Just contact our support team.

What if my mattress is damaged or defective?

Please contact us immediately with photos and details—we’ll resolve it under our warranty policy.

How long does it take to get my refund?

Once your return is confirmed, refunds are typically processed within 5–7 business days, back to your original payment method.

Do I need to pay for return shipping?

Mattress returns within the trial period are free of charge. For other items, shipping costs may apply depending on the product type and return reason.