Cooling Collection is designed with breathable layers and cooling gel to keep you comfortable all night.

Yes, they do. Materials like PCMs, gel-infused foam, breathable covers, and POE Air Fiber layers have been shown to help regulate your mattress's temperature.

An active cooling mattress uses powered technology, such as fans, water circulation, or thermoelectric systems, to remove heat.

A passive cooling mattress uses breathable materials such as latex, cotton, or wool, as well as moisture-wicking fabrics, to naturally regulate temperature without electricity.

Yes. A comfortable cooling mattress, such as a hybrid, can help keep you at a good temperature and let your muscles relax. It also supports your spine, which can make sleep better and may help with back pain.

BEDSTORY SPINALIGN™ is designed for firm, spinal support. COOLING COLLECTION focuses on cooling comfort with breathable layers and an ice-knit surface—perfect for hot sleepers.

Yes. The individual pocketed springs minimize motion transfer, so you won't be disturbed by a partner moving during the night. The reinforced edges also provide sturdy support, preventing sagging when sitting or sleeping near the side of the bed.

Unlike the COOLING COLLECTION, the SPINEALIGN mattress doesn't have dedicated cooling technologies, such as phase-change materials. It focuses primarily on spinal alignment and firm support, though the breathable knit cover and open-coil system do disperse heat.

Definitely. It comes with a hybrid designed for their zoned coils and balanced support. They combine foam that shapes to your body with coils that respond to movement, helping keep your spine aligned and easing pressure for many sleepers.

The SPINEALIGN is Firm to Medium-Firm.

Recommended for:

1. Back sleepers: natural spinal curve.

2. Stomach sleepers: prevent the hips from sinking too deeply.

3. People with chronic back pain.

4. Those who need extra edge support: reinforced edges prevent mattress sagging.

Firm support of BEDSTORY SPINEALIGN makes it less ideal for side sleepers who need softer pressure relief for hips and shoulders. Side sleepers may prefer the COOLING COLLECTION mattress.

Four key features for a good firm mattress:

1. Reinforced pocket coils for minimal top cushioning.

2. Strong edge support for full surface use, and no noticeable sinkage under hips or shoulders.

3. A responsive surface that prevents spinal curvature for back and stomach sleepers.

4. High-density foam that resists sagging, and a breathable cover to offset the rigid feel.

Medium-firm mattresses are generally better for chronic back pain. Responsive support surface prevents sagging while still offering enough contouring to relieve pressure.

A medium-firm mattress provides balanced support and contouring to relieve pressure at the hips and shoulders, which is good for side sleepers, yet firm enough to prevent spinal misalignment for back and stomach sleepers.

A plush mattress has a soft top layer that relieves pressure and a firm core that lets side sleepers sink in a bit. In contrast, a firm mattress feels hard and barely sinks, making it better for stomach and back sleepers who need strong spinal support.

Yes, the BedStory Extra firm mattress provides a firmer lower back zone for the lumbar curve to relieve back pain, and soft shoulder and hip zones for pressure relief.

An extra-firm mattress is generally NOT suitable for side sleepers and is often considered the worst choice for this position. This type of mattress can lead to two significant issues:

1. Pressure Point Pain: An extra-firm mattress exerts substantial pressure on your body, particularly on your shoulder joint and the prominent area of your hip.

2. Spinal Misalignment: To alleviate this pressure, your body may naturally shift positions. You might end up sleeping with your arm tucked under your body or with your hips rolled forward, which can cause your spine to twist and move out of its neutral, straight alignment.

The key difference between a firm mattress and an extra-firm mattress is the level of cushioning. While both offer strong support, an extra-firm mattress has little to no cushioning, creating a rigid, "on top of the bed" feel.

Extra firm mattresses are ideal for:

1. Stomach sleepers: An extra-firm surface prevents hips from sinking, helping maintain spinal alignment.

2. Back sleepers: Lumbar support keeps the spine neutral.

3. Heavier individuals (230+ lbs): Extra firm support prevents the body from sinking.

1. A side sleeper – An extra-firm sleep surface creates painful pressure points at the shoulders and hips.

2. A lightweight sleeper (under 130 lbs) – you won't weigh enough to get any contouring.

3. Someone who prefers a plush, sinking-in feel.

For side sleepers, BedStory's Plush COOLING COLLECTION Series is a better option, as it offers pressure relief for the hips and shoulders.

A plush mattress has a soft, cushioned top layer and firm support underneath. It works well for side sleepers and lighter people because it eases pressure on the hips and shoulders while keeping the spine aligned.

A plush mattress has a soft top layer that relieves pressure and a firm core that lets side sleepers sink in a bit. In contrast, a firm mattress feels hard and barely sinks, making it better for stomach and back sleepers who need strong spinal support.

Plush mattresses are usually best for side sleepers because they cushion your hips and shoulders and help keep your spine straight. But if you sleep on your back or stomach, a plush mattress might hurt your alignment and cause back pain. Most people with back pain are advised to use medium-to-firm mattresses.

A pillow-top plush mattress has a soft, thick pad sewn on top, giving it a cloud-like feel and letting you sink in more. A Euro-top plush mattress has similar padding, but it is sewn to the mattress edges, which makes it look neater and provides firmer edge support.

Absolutely. The ergonomic design conforms to the body's curves, evenly distributes weight, and reduces tension in the shoulders, hips, and back—making them especially beneficial for those with chronic pain or poor posture.

The topper uses high-density memory foam infused with bamboo charcoal to absorb moisture, eliminate odors, and help keep the bed fresh throughout the night. However, for a hot sleeper, a cooling collection mattress is the most recommended.

Yes. Portable design makes the mattress topper easy to carry, for camping, RV mattresses, or dormitory use.

A premium zippered cover for quick removal, machine washable to keep it clean. The inner foam core should never be washed or submerged in water.

Toppers all come with four corner elastic straps to secure the topper to the mattress.

👉Standard King (Eastern King)

Size: 76" wide x 80" long
Minimum room size: 12' x 12'
Best for: Couples, Families who co-sleep, Master bedrooms.

👉California King (Western King)

Size: 72" wide x 84" long
Minimum room size: 11' x 13'
Best for: Tall individuals (over 6'5") who need extra legroom.

The main difference between a Full and a Queen mattress is their size.

A Full mattress has the following specifications:
👉Dimensions:** 54" x 74"
👉Minimum room size:** 9'6" x 10'6" to 10' x 10'
👉Maximum sleep height:** Less than 6'
👉Best for:** Teens and single adults

A Queen mattress, on the other hand, has these specifications:
👉Dimensions:** 60" x 80"
👉Minimum room size:** 10' x 10' to 10' x 12'
👉Maximum sleep height:** 6' to 6'4"
👉Best for:** Couples

For a single adult, a Full mattress is a great space-saver, while a Queen provides more luxury and future-proofing. However, for couples, a Queen mattress is typically considered the minimum size. Sharing a Full mattress may lead to disturbed sleep, especially if one or both partners tend to move around frequently, sleep on their stomachs or backs, or are larger in build.

You can fit a standard queen mattress (60" W x 80" L) in most minivans with proper angling.

Here’s how popular models handle it:

1. Toyota Sienna: Fits well with a slight angle.
2. Honda Odyssey: Fits well; removing the third-row seats maximizes space.
3. Chrysler Pacifica: Fits flat, but may need slight bending for width.
4. Dodge Caravan: Fits with angling due to wheel well intrusions.

1. Children and teenagers – Perfect size for growing kids.

2. College students – Fits standard dorm room beds.

3. Guest rooms – Space-efficient for occasional guests

4. Small bedrooms – Maximizes floor space in compact rooms.

A split king mattress is made up of two separate Twin XL mattresses, each measuring 38 inches by 80 inches, positioned side by side. This arrangement provides the same overall dimensions as a standard king-size bed. It is specifically designed for couples who have different comfort preferences, allowing them to enjoy two independent sleep spaces within one shared bed.

Yes. All BedStory mattresses and toppers are made with CertiPUR-US® and OEKO-TEX® foams, ensuring they are made without harmful chemicals, fiberglass, and toxic materials.

A mild, temporary foam scent is normal after unpacking and typically dissipates within a few days in a well-ventilated room. The foams are CertiPUR-US certified, ensuring no harmful chemicals are present.

Our CertiPUR-US-certified memory foam is free of harmful chemicals, including formaldehyde and heavy metals, ensuring a safe sleeping environment.

It is CertiPUR‑US and OEKO‑TEX certified, made without harmful chemicals, and confirmed to be fiberglass-free.

Currently, we ship across the U.S. only—but we’re working on expanding to more regions soon!

Yes, you can request a preferred delivery date. Please email our support team after placing your order to confirm availability.

No. We offer complimentary shipping within the continental U.S. No hidden fees, ever.

We provide complimentary shipping within the continental U.S. However, we’re unable to deliver to Hawaii (HI), the Virgin Islands (VI), Alaska (AK), Puerto Rico (PR), or to addresses with DPO, FPO, and APO.

Your order will be shipped via FedEx. Processing Time: 1–2 business days Estimated Delivery Time: 2–5 business days (depending on your location)

We offer a 365-night risk-free trial for mattresses. If you’re not satisfied, contact us for a hassle-free return or exchange.

Simply contact our support team with your order number—we'll guide you through the process.

Returns are completely free within the trial period. Some photo evidence may be required to help us process your return smoothly.

Certain items are not eligible for return, including but not limited to final sale or clearance items, gift cards, and customized or made-to-order products.

To ensure a fair and consistent experience for all customers, our sleep trial is generally limited to one return or exchange per customer, household, or shipping address.

Yes, we offer a 10-year warranty and lifetime service. Just have a try and decide whether to keep it or return it.

Our warranty covers manufacturing defects in materials and workmanship, including:

• Visible sagging greater than 2 inches.
• Foam cracking or splitting under normal use.
• Coil or structural failure.
• Zipper or cover defects (if applicable).

We stand behind every mattress as part of our Warm Guardian promise — protecting your sleep for years to come.

To keep things transparent, the warranty does not cover:

• Normal softening or comfort preference changes.
• Improper use (e.g., unsupported foundation).
• Stains, spills, or physical damage.
• Minor body impressions (< 2 inches).

If you're unsure whether your issue qualifies, our team will guide you before any claim is submitted.

Simple and stress-free:

1. Contact our support team.
2. Provide photos of the issue.
3. Share your order details.
4. Our team will review and respond within 48 hours.

We aim to make every claim process clear, fair, and fast.

The warranty is valid only for the original purchaser and is non-transferable.

We accept Visa, Mastercard, American Express, Discover, PayPal, Amazon Pay, and financing via Affirm. All payments are securely processed via Shopify Payments.

Yes! We partner with Affirm to offer 0% APR financing for up to 36 months. Pre-qualification is easy and won’t affect your credit score.

Mattresses and toppers arrive in a vacuum‑compressed box. Please wait 24‑48 hours for full expansion after unboxing.

While you can sleep on it immediately, the mattress needs 72 hours to reach its full shape and firmness. It's best to allow this full expansion period for optimal comfort.

No assembly is required. The mattress comes fully assembled and compressed in a box. Just unbox and unroll.

1. Mattress you order x1

2. Small plastic cutter x1

3. Mattress user guide x1

Our mattress is compatible with most bed frames. It pairs perfectly with upholstered beds, flat foundations, slatted floors, box springs, and adjustable bases.

Yes. We offer 10% off your first mattress purchase when ordering through our official website.

Yes! Once your order ships, you'll receive a tracking number via email so you can follow every step.

Track your order here: https://bedstory.com/pages/order-lookup

While you can often check out as a guest, creating an account makes it easier to track your order history, manage returns, and access customer support.

Yes. Enter your promo code or gift card number during checkout. If the code doesn't apply properly, contact the service team via service@bedstory.com for help.