Spine Support
Your Privacy, Our Promise
We value your trust. Here’s how we protect your personal information.
Information We Collect
Personal data: name, address, email, phone. Device info, browsing behavior, order history.
How is my data used?
Your data is used strictly for processing orders, providing customer service, and improving our products and services. We do not sell or share your data with third parties for advertising.
Is my payment information secure?
Yes. All transactions are encrypted and processed through secure third-party payment providers. We do not store your full payment details.
Do you use cookies on your website?
Yes, we use cookies to enhance site functionality, remember your preferences, and help us understand how users navigate our site.
Can I opt out of marketing emails?
Absolutely. You can unsubscribe at any time by clicking the link in the footer of any marketing email—or contact us directly to be removed from the list.
How can I request or delete my personal data?
You can request access to, update, or permanently delete your personal data by contacting our customer service team.
Still Need Help?
Contact Us
Connect with a sleep professional for help.
Available 6am–11pm CT, 7 days a week.
Call Us
Prefer to talk? We’d love to hear from you.
Connect with a sleep professional today.
Email Us
We respond to all inquiries within 24 hours.
Please email service@bedstory.com.