FAQs
12 Inch Twin: 74"L x 38"W x 12"Th
12 Inch Full: 74"L x 54"W x 12"Th
12 Inch Queen: 80"L x 60"W x 12"Th
12 Inch King: 80"L x 78"W x 12"Th
14 Inch Queen: 80"L x 60"W x 14"Th
14 Inch King: 80"L x 78"W x 14"Th
Our products typically ship out of their respective facilities 1-2 business days after you place your order and then take between 2-7 business days in transit to arrive at your door. To streamline production, different products may ship from different facilities, meaning multi-product shipments may not always arrive together.
Once your product ships, you’ll receive a shipping confirmation email with a tracking number. And the products you order will be sent from our warehouse.
Details:
US Warehouse:
4101 W 42nd Pl, Chicago, IL
5660 Lindbergh Ln,Bell,CA ;
60 Enterprise Ave N,Unit 4,Secaucus,NJ ;
C/O 300 W Airtex Blvd, Suite 200, Houston, TX
CA Warehouse:
7995 Winston Churchill
Blvd.Brampton, ON L6Y 5Z4 CA
5225 Boundary Road Navan, ON K4B 0L3 CA
Shipping is on us – we wouldn't have it any other way!
You will be refunded for the cost of the mattress, topper (less any discounts) once the mattress or topper is removed from your home. Please email us at service@bedstory.com to initiate a return. If you paid online, your refund may take 1-3 business days to appear on your account.