BedStory® 14 Inch Hybrid Mattress, Soft Individually Wrapped Coils Mattress
FAQs
1. Carry the box to your bedroom.
2. Pull out the compressed mattress from the box. Put it on a flat surface.
3. Carefully cut the plastic layer with scissors.
4. It will expand immediately. Please allow 72 hours to fully expand.
* Please keep enough distance when the mattress expands, as it may smack people.
* Allow some airflow in the first few days to avoid smell.
* Flip the mattress regularly to keep it in good condition.
Queen Size Mattresses: 80” L x 60” W x 14” H
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Write a complete answer to the most frequent questions that your customers might have, such as important product information, shipping policies, payment issues or returns.
You will be refunded for the cost of the mattress, topper (less any discounts) once the mattress or topper is removed from your home. Please email us at service@bedstory.com to initiate a return. If you paid online, your refund may take 1-3 business days to appear on your account.