BedStory 365-Night Home Trial

Take a full year to decide if our product fits for you.

I. Mattress 365-Night Trial Period

I.A. Applicable Products

I.B.When trial period start?

The 365-night trial period begins on the date of delivery.

I.C.Does the trial policy apply to third-party retailers?

1. Order from BedStory official → 365-night trial applies.
2. Order from Amazon → Contact BedStory Amazon Customer Service.
3. Other Retail: Contact the platform customer service.

BedStory is not responsible for the services of other third-party retailers.

I.D.Are sale or discounted items eligible for trial policy?

On BedStory's official website, regular-priced items are eligible for a refund, but sale items may not be. Verify sale item return eligibility at the time of purchase.

II. Return & Refund

II.A.What if I'm not satisfied during the trial?

If you decide the mattress isn't right for you at any time during the 365-night period, contact BedStory's customer service team to start the return process. They will guide you through the steps and arrange pickup.

More return info: https://bedstory.com/pages/return-policy

II.B.How long does the return process take?

Once the return request is approved, refund typically takes 5-7 business days back to your original payment method account

II.C.Do I need to keep the original packaging for a return?

For a full return, it's recommended to keep the original packaging if possible. If your return is missing original packaging, request may be rejected.

II.D.Who pays for return shipping if I change my mind?

Free return for collapse or damage. However, if the return is for personal reasons, you will need to cover the shipping costs.

Start Your Trial Today!

BEDSTORY SPINEALIGN

COOLING COLLECTION

Firm Mattress

Extra Firm Mattress

Toppers

Smart Support

BEDSTORY SPINEALIGN® 12"

Comfortable essentials

Key Features:

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Cooling

Relief

Comfort

Firmness

Starting from
$499.99
$599.99
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Advanced Alignment

BEDSTORY SPINEALIGN PRO® 13"

Enhanced support & comfort

Key Features:

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Cooling

Relief

Comfort

Firmness

Starting from
$599.99
$699.99
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Elite Spine Support

BEDSTORY SPINEALIGN LUXE® 14"

Designed for Spinal Alignment

Key Features:

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Cooling

Relief

Comfort

Firmness

Starting from
$699.99
$899.99
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Cool Comfort

COOLING COLLECTION 12"

Cool Sleep Meets Firm Base

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$599.99
$899.99
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Elite Cooling Experience

COOLING COLLECTION LUXE 14"

Luxury Cooling Experience

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$799.99
$1,099.99
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Enhanced Cooling

COOLING COLLECTION PRO 13"

Enhanced Cooling Comfort

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$699.99
$999.99
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July 4th🗽

White Brown Mattress

Budget-Friendly Mattress

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$279.99
$349.99
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July 4th🗽

Green Mattress

Best Value Mattress

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$279.99
$319.99
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July 4th🗽

Cookie Firm Hybrid Mattress

Loved by Kids & Adults

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$279.99
$339.99
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Top Rated

Angel Firm Mattress

Cloud-Like Comfort

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$319.99
$449.99
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Balanced Support

Dark Night Mattress

Balanced Comfort Sleep

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$339.99
$439.99
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Best Deal

Pure Mattress

Best Hypoallergenic Mattress

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$359.99
$459.99
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July 4th🗽

Sacred Wood Mattress

For Heavier Sleepers (>230 lbs)

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$299.99
$439.99
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Best Deal

Platin Extra Mattress

Back Pain Recovery

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
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$424.99
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Top Rated

Bamboo Charcoal Mattress Topper

Charcoal Foam, No Odors

Key Features:

Support

Cooling

Relief

Balance

Firmness

Starting from
$149.99
$179.99
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How Does It Work?

Place an Order

Choose your right one mattress

Free Delivery

Arrive in 2-5 days

Sleep On It

Take a full year to experience

Decide & Notify

Making a decision

Sleep Specialists Available 24/7

Contact Us

Connect with a sleep professional for help.
Available 6am–11pm CT, 7 days a week.

Call Us

Prefer to talk? We’d love to hear from you.
Connect with a sleep professional today.

Email Us

We respond to all inquiries within 24 hours.
Please email service@bedstory.com

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