BedStory 365-Night Home Trial

Take a full year to decide if our product fits for you.

I. Mattress 365-Night Trial Period

I.A. Applicable Products

I.B.When trial period start?

The 365-night trial period begins on the date of delivery.

I.C.Does the trial policy apply to third-party retailers?

1. Order from BedStory official → 365-night trial applies.
2. Order from Amazon → Contact BedStory Amazon Customer Service.
3. Other Retail: Contact the platform customer service.

BedStory is not responsible for the services of other third-party retailers.

I.D.Are sale or discounted items eligible for trial policy?

On BedStory's official website, regular-priced items are eligible for a refund, but sale items may not be. Verify sale item return eligibility at the time of purchase.

II. Return & Refund

II.A.What if I'm not satisfied during the trial?

If you decide the mattress isn't right for you at any time during the 365-night period, contact BedStory's customer service team to start the return process. They will guide you through the steps and arrange pickup.

More return info: https://bedstory.com/pages/return-policy

II.B.How long does the return process take?

Once the return request is approved, refund typically takes 5-7 business days back to your original payment method account

II.C.Do I need to keep the original packaging for a return?

For a full return, it's recommended to keep the original packaging if possible. If your return is missing original packaging, request may be rejected.

II.D.Who pays for return shipping if I change my mind?

Free return for collapse or damage. However, if the return is for personal reasons, you will need to cover the shipping costs.

Start Your Trial Today!

BEDSTORY SPINEALIGN

COOLING COLLECTION

Firm Mattress

Extra Firm Mattress

Toppers

Smart Support

BEDSTORY SPINEALIGN 12"

Comfortable essentials

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$499.99
$599.99
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Advanced Alignment

BEDSTORY SPINEALIGNPRO 13"

Enhanced support & comfort

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$599.99
$699.99
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Elite Spine Support

BEDSTORY SPINEALIGN™ LUXE 14"

Designed for Spinal Alignment

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$699.99
$899.99
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Cool Comfort

COOLING COLLECTION 12"

Cool Sleep Meets Firm Base

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$599.99
$899.99
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Elite Cooling Experience

COOLING COLLECTION LUXE 14"

Luxury Cooling Experience

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$799.99
$1,099.99
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Enhanced Cooling

COOLING COLLECTION PRO 13"

Enhanced Cooling Comfort

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$699.99
$999.99
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Best Sale

White Brown Firm Hybrid Mattress

All-Night Comfort, Built to Breathe

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$279.99
$349.99
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Top Rated

Green Medium Firm Mattress

Firm Comfort, Smarter Sleep

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$279.99
$339.99
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Best Deal

Cookie Firm Hybrid Mattress

Hybrid firm, lumbar-focused

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$279.99
$339.99
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Seasonal Offers🌼

Angel Firm Hybrid Mattress

Firm hybrid build with lumbar-focused support

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$319.99
$449.99
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Best Deal

Dark Night Firm Hybrid Mattress

Comfort That Supports Every Sleeper

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$339.99
$439.99
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Best Deal

Pure Firm Hybrid Mattress

Firm Comfort, Smarter Sleep

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$359.99
$459.99
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Spring Sale🌿

Sacred Wood Extra Firm Mattress

Comfort You Can Trust, Support You Can Feel

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
$299.99
$439.99
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Best Deal

Platin Extra Firm Mattress

Firm Comfort, Thoughtfully Built

Key Features:

Support

Cooling

Relief

Comfort

Firmness

Starting from
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$424.99
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Top Rated

Bamboo Charcoal Mattress Topper

Infused with Copper, Charcoal & Green Tea

Key Features:

Support

Cooling

Relief

Balance

Firmness

Starting from
$109.99
$129.99
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Popular Choice

Sky Cool Mattress Topper

Extra-Firm Support, Cooling Comfort

Key Features:

Support

Cooling

Relief

Balance

Firmness

Starting from
$109.99
$137.49
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Customer Favorite

Gel Memory Foam Mattress Topper

Cool Comfort, Gentle Support

Key Features:

Support

Cooling

Relief

Balance

Firmness

Starting from
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$137.49
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Most Loved

Grey Curve Mattress Topper

Firm Support, Cleaner Sleep

Key Features:

Support

Cooling

Relief

Balance

Firmness

Starting from
$99.99
$119.99
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Customer Pick

Extra-Firm Mattress Topper

Extra-Firm Support, Long-Lasting Comfort

Key Features:

Support

Cooling

Relief

Balance

Firmness

Starting from
$79.99
$99.99
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How Does It Work?

Place an Order

Choose your right one mattress

Free Delivery

Arrive in 2-5 days

Sleep On It

Take a full year to experience

Decide & Notify

Making a decision

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Contact Us

Connect with a sleep professional for help.
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We respond to all inquiries within 24 hours.
Please email service@bedstory.com

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